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Frequently Asked Questions
Everything you need to know about Navaratna Jewellers
What makes Navaratna Jewellers special?
Navaratna Jewellers blends timeless craftsmanship with contemporary elegance. Each piece is thoughtfully designed and meticulously handcrafted using certified gold, diamonds, and precious gemstones to ensure unmatched brilliance and quality.
Are your diamonds and gemstones certified?
Yes. Our diamonds are certified by reputed gemological laboratories such as IGI and GIA. Precious gemstones used in Navaratna collections are carefully authenticated to guarantee purity, origin, and quality.
Do you offer customization services?
Absolutely. We specialize in bespoke jewellery creations. From engagement rings to bridal sets, our design experts work closely with you to craft a personalized piece that reflects your story and style.
What purity of gold do you use?
We offer 22K and 18K BIS hallmarked gold jewellery. Each piece meets strict quality standards to ensure authenticity, durability, and long-term value.
How should I care for my jewellery?
Clean your jewellery gently with mild soap and lukewarm water using a soft brush. Avoid harsh chemicals and store pieces separately to prevent scratches. We also offer complimentary cleaning and maintenance services at our store.
Do you provide exchange or buyback options?
Yes, Navaratna Jewellers offers transparent exchange and buyback policies in accordance with prevailing gold rates and product condition. Please visit our store or contact our team for complete details.